GSB Logo

Please log-in to purchase.

Purchasing for others?

Learn How
Please log into your account at using your own credentials before adding programs to your cart. (If you don't have an account, you'll need to create one; if you have forgotten your password, you can reset it.)
If you'd like to purchase for someone else, or use a payment method associated with another employee, you'll be prompted for that information on a future screen – but please use only your own credentials when making the initial program selection.

ROI – Investing in Your People Portfolio-Fa23


Additional information

Ols date


Recording available



Vicki Kraai


InterAction Training

Program Time

2:00-3:30 p.m. CT

Ols duration

90 minutes

The employee “experience” is just as important today as our “customer” experience. What if we saw everything we did through the lens of our employees? Would that make or break our current practices related to hiring, coaching and building strong teams?

Answer this question: As a supervisor or manager…have I done everything possible to set this person up for success in their role? People excel when they are doing things where they can perform at their natural best. Have we created the right environment to set them up for success? What does our People portfolio “Investment” look like?

What we will cover:

• Create an employee experience from hiring and beyond
• Review of sustainable strategies in “how” to invest in your people portfolio
• Coaching – giving and receiving feedback – what does this look like through the lens of the employee
• Elements of building a productive team
• ROI – Ultimately, your employees’ success will drive business and team success